Tbaje Privacy Policy

Tbaje is a trusted online gaming platform in Bangladesh. We believe that protecting each user's personal information is our most important responsibility. This Privacy Policy explains how tbaje collects your data, why it is collected, and how it is kept secure.

By accessing or using our platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using tbaje and contact our support team.

This policy has been prepared in compliance with applicable laws in Bangladesh and international privacy standards. tbaje is committed to being honest and transparent about how your data is handled at all times.

Tbaje collects different types of information for different purposes. Below we clearly outline what information is collected and under what circumstances.

We only collect information that is genuinely necessary to provide our services. We do not want or collect anything beyond that.

Tbaje uses your personal information only for specific, legitimate purposes. We never use your data for anything else without your consent.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud and money laundering.
• To deliver a customized gaming experience tailored to your preferences.
• To keep you informed about promotional offers and bonuses (you can opt out at any time).
• To meet legal obligations and cooperate with regulatory authorities.
• To improve the quality of our platform and services.
• To promote responsible gaming and provide support to players experiencing difficulties.

Tbaje stores your data on secure servers. We follow a data minimization policy — we only keep what is strictly necessary.

• All data is retained for as long as your account remains active.
• Financial transaction records may be retained for up to 5 years after account closure for legal compliance purposes.
• Inactive account data is automatically reviewed after 12 months.
• Specific data may be deleted upon your request; however, certain information may need to be retained where legal obligations require it.
• Backup data is deleted within a maximum of 90 days.

Tbaje never sells your personal data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.

• Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive the information necessary to process your transactions.
• KYC Provider: Certain information may be shared with approved third parties for identity verification purposes.
• Law Enforcement: Data may be disclosed in response to a court order or official government directive.
• Technology Providers: Trusted technology partners involved in server hosting and system maintenance are granted limited access only.

All third-party partners are contractually bound to uphold tbaje's privacy standards. They are strictly prohibited from using your data for their own purposes.

Tbaje uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language and settings.
• Analytics Cookies: Anonymous data is collected to understand which parts of the platform are used most.
• Marketing Cookies: Used to display relevant promotional content. You can opt out at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

Under tbaje's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team.

Tbaje is a platform strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

• An age verification process is in place at the time of registration.
• If we become aware that a minor has created an account, that account will be immediately suspended and all associated data deleted.
• If a parent or guardian believes their child has created an account on tbaje, please notify us immediately.

Tbaje uses industry-standard security technology to protect your data. Our security team monitors systems around the clock to detect any unusual activity.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only in hashed form.
• Accounts are automatically locked upon detection of suspicious login attempts.
• Two-factor authentication (2FA) is available and strongly recommended.
• Regular security audits and penetration testing are conducted.
• Database access is restricted to authorized personnel only.

Tbaje may update this Privacy Policy from time to time. Changes may arise due to technological developments, legal requirements, or improvements to our services.

• You will be notified via email or an in-platform notification before any significant changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• To request a copy of a previous version, please contact our support team.
• The date of the most recent update will always be shown at the top of this page.

If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. We offer support in Bengali and aim to resolve all issues promptly.

• Email: [email protected] (typically responded to within 24 hours)
• Live Chat: Direct support is available once you are logged in to the platform.
• Support hours: 7 days a week, 24 hours a day.